Welcome to episode 46 of What I Know Now, the personal development and leadership podcast.

Today’s guest is Bob Lee. Bob is an internationally recognised conference speaker and business performance specialist and he also set up the Great Place to Work Institute on 2002, which is the global authority on high-trust, high-performance workplace cultures.

From conversations with hundreds of managers and employees around the world, Bob became intrigued by a simple question: why and how do some managers build high-achieving teams of highly-engaged individuals, while so many others struggle to inspire their people to achieve even average performance and results?

Bob set out to understand exactly what the best managers were doing right that other managers were doing wrong. He carefully studied feedback from almost two million employees in 80 countries around the world to better understand the manager attitudes and behaviours that have the greatest impact on how employees experience the workplace.

His first book “Trust Rules: How the World’s Best Managers Create Great Places to Work” explains exactly how these managers build a high-trust workplace culture that drives employee engagement, greater productivity and competitive advantage. It achieved number one Best-Seller status in Amazon.co.uk’s International Business category within two weeks of launch and was translated and published in 12 international markets during 2017.

In this really interesting podcast, we discuss the following:

  • Bob’s Journey to now
  • What makes a Great Place to Work
  • Relationships are key to success
  • The importance of trust
  • How manager’s need to fulfil the big and small promises
  • Tips on how to keep a promise
  • Bob’s advice to his 18-year-old self



To find out more about Bob Lee, you can buy his bestselling book “Trust Rules” on Amazon and check out www.greatplacetowork.ie. You can also connect with him on LinkedIn.

Let me know what you thought of Bob’s podcast by leaving a comment below and please share this episode with your friends on social media.

If you liked today’s podcast, there are plenty more fascinating podcasts here on the website, as well as all the latest daily videos and blogs.

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